Veterans in Brazos County can get free help filing disability and benefits claims through the county's Veterans Services Office, which also steers veterans toward support groups and other resources in the county and the Brazos Valley, KBTX reported.
Walk-in hours and where to go
Walk-in hours run Mondays and Thursdays, 9 a.m. to noon, and veterans can also call 979-361-4159, according to KBTX. Veterans services officer Diana Mills told the station that staff can answer questions, point people to resources and talk through denied claims and whether to appeal.
Mills said the office is inside the Roy Kelly parking garage, on the left as visitors come in. Some spaces are reserved for veterans, and the office will validate a parking ticket, she told KBTX.
Veterans who live in other counties can work with the service officer in their home county instead of making the trip, Mills said.
Help with going online
As more Department of Veterans Affairs services shift online, Mills told KBTX some veterans have trouble finding their way around VA.gov, managing ID.me logins and keeping track of passwords. Veterans who do get online can look up their health records, letter copies and claim status before paper letters reach their mailbox, she said.
