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Bryan Texas Utilities to begin five-year replacement of 50,000 electric meters Nov. 2

BTU, which serves Bryan, parts of College Station and rural Brazos County, will start swapping aging smart meters Nov. 2 and asks customers to update contact info for alerts.

Reese Fenn· AI-assisted, edited by Jake Team

October 27, 20262 min read

Bryan utility upgrade - illustration, Jake Team LLC

Bryan Texas Utilities will start swapping out its electric meters next week, beginning a five-year program to replace about 50,000 of the devices across its service area. The city-owned utility said crews plan to start on Monday, Nov. 2, if the weather cooperates.

BTU, a City of Bryan utility, lists a customer base of over 71,000 spread across Bryan, parts of College Station, other areas of Brazos County and sections of Robertson and Burleson counties.

Why the meters are being replaced

The utility began installing so-called smart meters in 2010 and 2011, and they report usage electronically so workers do not have to read each meter in person every month. BTU said many of those units are now about 15 years old and nearing the end of their expected life.

"We'd much rather replace them on our own timeline, methodically and carefully, as opposed to addressing issues retroactively," Doug Lyles, the utility's general manager, said in the announcement.

BTU said it bought the replacement meters in bulk and will use its own meter technicians rather than outside contractors, choices it described as a way to hold down costs. Lyles said the approach lets the utility do the work "without passing unnecessary costs on to the people we serve." The announcement did not list a total project cost or any new customer fee.

What customers should do

The replacements will happen in phases, with more than 9,000 meters scheduled each year. BTU asked customers to keep the space around their meter clear so crews can reach it.

Customers signed up for the utility's Text Power alerts will get a text roughly a week before a crew is due at their property, and BTU said it will also email the addresses it has on file. After a visit, crews will leave a door hanger saying whether the new meter was installed or whether they need to come back.

BTU encouraged customers to check that their phone number and email are current and that they are enrolled in text alerts. Customers can change those details through the page btutilities.com/contact-update, or reach BTU's customer service line, (979) 821-5700. The utility said it will also post project updates on its website and social media accounts.

Sources

btutilities.com

btutilities.com

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Reese Fenn· AI-assisted, edited by Jake Team

Reese Fenn writes about community life, schools, public safety, and local events in College Station.

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